01 Find the friction
Work shouldn’t be harder than the work itself.
I help business owners sort out the processes and software that make everyday work harder than it needs to be.
Repeated work
A disconnected system
Unclear ownership
Unreliable information
02 The Workline
Here’s how I work.
I start by understanding what’s going wrong. Then I help decide what to change and stay involved to get it working.
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Understand the problem
Investigate
I talk with the people doing the work and walk through the process with them. I look for where information gets lost, work gets repeated, or someone has to step in to keep things moving.
You getA clear account of what is going wrong and why.
03 Start here
Tell me what’s happening.
You don’t need a project brief. Describe what is happening, what it affects, and what you have already tried.
StationWorks Solutions · Caledonia, Michigan
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